AHC Communities Privacy Policy

We take your privacy very seriously. If you have any questions relating to this Privacy Policy please contact your Community Administrator or AHC's Data Protection Officer.

Who is collecting my data?

Data is collected by the Community Administrator, Anthony Hodges Consulting Ltd (AHC). The Data Controller is AHC who can be contacted at:
Heath Hall
Heath
Wakefield
West Yorkshire
WF1 5SL
01924 203900
communityadmin@ahc.com

What data is being collected?

As a member you provide your:

  • Full name
  • Company/organisation name
  • Job title
  • Work phone number
  • Email address

(We suggest that you use your work email address, subject to your own company policy.)

What is the legal basis for processing my data?

The legal basis for processing community member data is contractual. For anyone wishing to apply to become a member the legal basis for processing their data is legitimate use.

Where is my data stored?

Your data is stored on AHC's UK servers and, in the case of website analytics cookies, by Matamo. We will not transfer your data outside the EEA.

Will my data be shared with any third parties?

We use Matamo for website tracking. For more details please see our Cookie Policy. No other data is shared with any third parties.

How will my data be used?

Your data is used to enable us to contact you for an initial welcome and community tour, maintain personal contact and provide email alerts to any feeds you subscribe to. The email address is also used for weekly newsletters from the site administration team at AHC. You may unsubscribe from these emails at any time either from the link at the bottom of the email or by contacting the administrator.

In addition we store this data for the legitimate purposes of administrating the community websites including to verify your identity.

Full details of how we use your data

We process the personal data listed above for the following purposes:

  • to ensure you qualify to be a member of this community and as a means to verify your identity,
  • communicate with you,
  • provide customer services; and
  • arrange the delivery or other provision of products or services.

We require this information in order to enter into a contract with you and are unable to do so without it;

  • to comply with applicable law and regulation;
  • in accordance with our legitimate interests in protecting AHC's legitimate business interests and legal rights, including but not limited to, use in connection with legal claims, compliance, regulatory and investigative purposes (including disclosure of such information in connection with legal process or litigation);
  • with your express consent to respond to any comments or complaints we may receive from you, and/or in accordance with our legitimate interests including to investigate any complaints received from you or from others, about our website or our products or services;
  • we may use information you provide to personalise (i) our communications to you; (ii) our website; and (iii) products or services for you, in accordance with our legitimate interests;
  • to monitor use of our websites and online services. We may use your information to help us check, improve and protect our products, content, services and websites, both online and offline, in accordance with our legitimate interests;
  • we may monitor any customer account to prevent, investigate and/or report fraud, terrorism, misrepresentation, security incidents or crime, in accordance with applicable law and our legitimate interests;
  • we may use your information to invite you to take part in market research or surveys.

How long will my data be stored for?

Your data will be stored to the later of the duration of your membership plus a further eighteen months or 25th November 2019. We are also required to retain certain information as required by law or for as long as is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.

What are my rights?

As a data subject, you have a number of rights. You can:

  • access and obtain a copy of your data on request (known as a "Data Subject Access Request");
  • require AHC to change incorrect or incomplete data;
  • request erasure of your personal information. This enables you to ask AHC to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing;
  • object to the processing of your data where AHC is relying on its legitimate interests as the legal ground for processing; and
  • ask AHC to suspend the processing of your personal data for a period of time if data is inaccurate or there is a dispute about its accuracy or the reason for processing it.

If you would like to exercise any of these rights, or you have any questions about this Privacy Policy, please contact AHC's Data Protection Officer. If you believe that the Company has not complied with your data protection rights, you have the right to make a complaint to the Information Commissioner's Office.

Please read our Cookie Policy for information on managing community website cookies.

Who do I contact to find out more?

If you would like to know more about how we administer your data, or for any other queries, please contact your Community Administrator at communityadmin@ahc.com